authenticity

authenticity

At SOLESORT, authenticity is our top priority. We know how important it is for our customers to receive only genuine and original products—especially when it comes to sneakers and streetwear. That's why we've established a thorough authenticity check that every item undergoes before it's shipped to you.

How does our authentication work?
Every product undergoes a thorough inspection upon arrival at our warehouse. Our trained team checks all relevant features and characteristics that could reveal a counterfeit. Our goal is to offer you a safe shopping experience – with the promise of 100% genuine goods.

Important test criteria at a glance:

Smell test
Although it may sound unusual, the smell of a sneaker is often a clear indicator of its authenticity. Original Nike models have a specific, factory-typical smell that our team of experts can immediately recognize thanks to years of experience.

Seams and workmanship
The quality of workmanship is a crucial feature. We pay attention to clean, even seams and control production down to the smallest detail.

Logos and branding
Brand logos are common counterfeiting features. We check the placement, shape, and design of the logos to ensure they comply with the respective brand's standards.

Labels and tags
Each item contains specific labels with coded information. We compare these with official manufacturer data—especially serial numbers and production information.

Serial numbers and box
Not only the sneaker itself is inspected, but also the accompanying shoe box. Serial numbers must exactly match the shoe. The box material, print quality, and design also contribute to the evaluation.

Our authenticity testing is comprehensive and based on a standardized, multi-stage process. No item leaves our warehouse without final approval from our experienced inspectors.

Return option in case of uncertainty
Your satisfaction is our top priority. If, despite checking the product, you have any doubts about it, you can return your order within 14 days – straightforward and transparent. Your trust is our motivation.

Our statement against counterfeits
SOLESORT expressly distances itself from fakes and replicas. We take a clear stand against product piracy and want to be a platform for originality, quality, and transparency. Our community consists of sneaker lovers and fashion enthusiasts who share the same values.

Do you have questions or need support? Our customer service team will be happy to help you – quickly, friendly, and competently.

Thank you for choosing SOLESORT®. Welcome to the family!